My Portfolio
Design Ops for Knowledge Management & Team Collaboration
Designing systems that scale knowledge, not just interfaces. Bringing clarity to complexity, making collaboration seamless through intentional design ops and reducing time to market for new features.
Designing Flexible & Secure User Management
Streamlining secure collaboration with simplified user roles by turning a legacy backend into a seamless user experience that increased customer retention and reduced time for customer support.
Building a Scalable Design System to Unify Products
Creating a scalable, accessible design system to bring visual and functional consistency across a suite of products. Sped up rapid prototyping and streamlined development handoff.
Evolving a B2C Product for B2B Success
Adapting an existing B2C team insights product to serve our base of B2B customers. New solution better served both markets and reduced support tickets relating to scalability by 75%.
Redesigning Navigation for a Global SaaS Platform
Redesigned legacy SaaS navigation to be globally scalable, user-friendly, and future-proof. Improving discoverability, reducing complexity, and aligning design with real-world workflows.
Improving CX and Internal Workflows Through AI
Partnered with engineering to test, refine, and design an AI assistant that made complex type knowledge more accessible.
Assessment Web Application
4+ years designing intuitive platforms to enable self-improvement at scale for businesses and consumers, including 88 of the Forbes 100.
Military Training App
3+ years solving complex problems in a suite of cloud-based collaborative applications at a fast-paced start up.